As always, our team has been hard at work keeping with the technical trends and adding features!
Web App updates included:
Added Quick Reports – to include a collection of the most commonly used reports as well as the ability to run any report from your Report Subscription
New time display options show the time zone of your device, or the account
Additional security to include new lock screen settings
Included support for viewing images within the chat interface
Mobile app redirects
Support for iOS & Android reactions with AI, include:
Thumbs up, heart, liked, loved reactions process as “Confirmed”
Thumbs down, disliked reactions process as “Cancel”
Angry or questioning reactions allow for Operator intercept
Not only all of that that, but also an ALL NEW Mobile App! Access at https://mobile.artof.chat/
Features include:
Notification center
Viewable images
Quick reports
Access to report archives
Filterable Schedule views
Queue viewer
Instant messages
Native mobile notification support
Time zone display option