Business Two-Way Texting
Appointment reminder software is an important tool in the arsenal of any business that relies on customers or clients filling the schedule.
Decades ago, communication primarily relied on phone calls or mail. Nowadays, smartphones connect us to the world wherever we are. People are busy and active, often checking apps during downtime. Reach out via text, knowing they’ll respond when convenient.
- People Just Prefer Texting
- Allow Texting from a Personal, Included Toll-Free Number
- Text Through Your Business, For Your Business
- How Does it Work?
People Just Prefer Texting
Smartphones have the potential to make communication easier, but when it comes to phone calls, they can actually complicate matters. People now expect information at their convenience. You likely prefer email for detailed communication, allowing you to reference it later. During business hours, your phone is nearby, but you often mute it or avoid answering in certain situations. Unknown numbers are often ignored, and spam calls are dismissed. Your customers and patients share this preference for simplicity. Text messages serve as reminders with automatic calendar integration. Utilizing two-way texting from a dedicated business line is a straightforward choice.
Start Your Free Trial- Increased Attendance Rates
- Improved Client Satisfaction
- Enhanced Professionalism
- Reduced admin burden
- Early notice of cancellations
Allow Texting from a Personal, Included Toll-Free Number
If you have patients or clients who prefer texting, you might ask your employees to use their personal devices for communication. You might also be using a one-way texting system, that cannot receive replies. Relying on one-way texting systems that only provide information without receiving responses isn’t ideal. Many people don’t realize they’re dealing with an automated system and may attempt to respond, only to have their messages lost. Alternatively, employees receiving texts on their personal phones during off-hours can lead to work-life balance issues and communication breakdowns.
Start Your Free Trial- Increased Attendance Rates
- Improved Client Satisfaction
- Enhanced Professionalism
- Reduced admin burden
- Early notice of cancellations
Text Through Your Business, For Your Business
The ideal objective is to keep work-related messages at work without compromising communication flow. Texting via your business desktop ensures centralized handling of all messages. You can quickly answer questions and schedule appointments for multiple clients or patients simultaneously. Automation can send appointment reminders and request reviews, potentially attracting more customers. Beyond communication ease, two-way texting simplifies tasks like sharing private links, requesting forms, and managing pre-appointment paperwork.
Start Your Free Trial- Increased Attendance Rates
- Improved Client Satisfaction
- Enhanced Professionalism
- Reduced admin burden
- Early notice of cancellations
How Does it Work?
Inphonite enables two-way texting from your business desktop, complementing your phone service. Our user-friendly interface supports appointment scheduling, confirmations, group messaging, emergency alerts, and patient communication. Rather than replacing office staff, Inphonite streamlines their tasks through automation and text messages. Efficient assistance via text, especially during business hours when phone calls are less desirable, enhances staff communication and patient experience. A flowing conversation opens doors for relationship-building, business growth, and improved services.
Start Your Free Trial- Increased Attendance Rates
- Improved Client Satisfaction
- Enhanced Professionalism
- Reduced admin burden
- Early notice of cancellations
Increase your earnings, not your missed appointments
Let Inphonite revolutionize the converstions you are having with your customers.
